Holidays at Kanika Hotels & Resorts are not just about rest and relaxation in beautiful surroundings. Every vacation with us is about indulging in truly unforgettable experiences that will stay with you for a lifetime. This goes hand in hand with our dedication to exceeding guest expectations and a deep commitment to improving our offering while continually elevating our customer services.
Ongoing efforts to evolve, innovate, adapt, and listen to valuable guest feedback have not only propelled us to the forefront of the hospitality industry but have also enabled us to offer the most personalised experience while you are on holiday with us. And because we know just how much our guests value a totally stress-free stay, we have tapped into new technologies and revamped our service to allow you to kick back and enjoy every precious moment of your journey, from the moment you book your stay to the moment you head back home.
Read on to find out more and enjoy a stress-free experience with help from our Guest Services Team
Effortless Service at Your Fingertips: Our Upgraded Guest Service Centre
Feeling peckish and want to request immediate room service? Fancy a change of clothes but desperately need to get some laundry done first? Got a query about the hotel spa and a treatment you’d like to try? The Guest Service Centre is on hand to cater to your needs and answer any question you may have all day, every day.
Having ensured that all your requests are centrally coordinated, you don’t need to worry about who to speak to or where to find help. Simply enjoy the convenience of a single point of contact for all your needs, enabling you to relax and fully enjoy your stay with utmost ease.
Our revamped Guest Services Centre is designed to offer you an outstanding guest service experience at the push of a button from the comfort of your own room. But if you wish to chat with our friendly hospitality experts in person, head on down to our newly upgraded Guest Services Centre, conveniently located near the reception area at ground floor in each of our hotels. Our professional guest services team is always on hand to answer your questions, equipped with all the new technology needed to coordinate your inquiries with increased efficiency!
Tap into Seamless Convenience with our user-friendly Kanika Hotels App
Once you’ve made your booking, download the free Kanika Hotels & Resorts application, available on Androidand iOSplatforms, to unlock a world of convenience at your fingertips. With our app, you can effortlessly manage every aspect of your stay, from pre-arrival preparations to post-departure feedback.
Prepare for Your Holiday Before You Arrive:
Take the hassle out of packing by requesting items you’ll need during your stay through our online shop. Order holiday essentials directly from the app, and we’ll have everything ready for you upon arrival, making your holiday preparations much easier.
Need to check in before you arrive? Our app allows you to breeze through the process with just a few taps on your smartphone. Keen to find out more about Cyprus and plan all the exciting things you can enjoy during your stay? Our app has you covered with all the information you need about what to see and do.
But that’s not all. The app also helps you explore local attractions and discover exclusive places to visit during your stay. Use it as a complete travel guide and service tool.
You can also explore our hotel amenities and services, find out more about our spa treatments, check out your hotel’s dining options, or even request room service—all with the convenience of a few taps on your device.
Maximize your experience with our live chat functionality, which ensures prompt customer service, professional assistance, and personalized recommendations before you arrive and throughout your stay.
Experience Kanika: Luxury Meets Personalized Service
A holiday with us isn’t just a break from routine. It’s a chance to create special moments and lifelong memories. Our upgraded services ensure your stay is seamless and enjoyable. Reach us through the Guest Services Centre, Kanika Hotels app, or live chat for a friendly touch.
We’ll help arrange a last-minute reservation or recommend activities. Your comfort and satisfaction remain our top priorities. We look forward to making your next holiday unforgettable.
For more information about our services, contact us directly. We’re here to make every moment of your stay exceptional. International Number: +357 25 274590
Do you have any questions about the Kanika experience and our elevated offerings? We would love to hear from you!
13th November 2024
