Our Sustainability Statement

Our commitment to operating our hotels in a responsible way is deeply rooted in our company’s Vision, Mission and Values. Our understanding of becoming a sustainable hospitality company is outlined in the Kanika Hotels & Resorts Sustainability Statement:

SERVICE, PROFESSIONALISM, INNOVATION, RESPECT, INTEGRITY, TEAMWORK

These are the Kanika Hotels & Resorts values.

Our Vision:

‘To offer the leading hospitality experience in Cyprus with innovative facilities and excellent services inspired by the Kanika Spirit’, includes a commitment on several levels.

As leaders in our field we acknowledge that the environment, local communities and our employees are critical to our business success.

Our Hotels are also committed to complying with our own Policy Statement that is certified by internationally recognised bodies and which outlines our policies on Quality, Food Safety, the Environment, and Health and Safety.

To demonstrate our commitment to developing sustainable tourism, Kanika Hotels & Resorts has developed a Community and Employees Policy. This policy not only complies with Travelife prerequisites, but also outlines how we invest in our employees – the company’s biggest asset – and contribute to the community. This in turn has a positive impact on our valued guests who will enjoy excellent quality services.

For Kanika Hotels & Resorts, this translates into services, supplies and an overall product that is environmentally sound, while reducing the environmental impact of our day-to-day operations and our supply chain.

Adherence to all applicable laws, directives and guidelines is a business imperative. We continuously strive to improve our performance and our standing in society. We set challenging targets for ourselves, then review our progress and set new and higher goals.

We commit to incorporate sustainability into everyday business practice by undertaking the following:

1. To give emphasis to energy efficiency, CO2 reduction, water efficiency, waste reduction, renewable energy, and purchasing
2. To develop and motivate our employees through training and active involvement
3. To ensure that our training techniques, procedures and strategies will integrate positively into our valued guests’ experience
4. To strive to continuously improve our performance in all areas of our sustainability operations
5. To evaluate all suppliers and business partners in order to promote understanding and improve overall performance for all concerned
6. To share best practices and comply with local, national and international legislation
7. To ensure that the use of our land is always in harmony with nature by applying innovative and best practices
8. To support, physically and fiscally, initiatives within the local community and across the island
9. To recognise and communicate our employees’ achievements throughout the company
10. To publish corporate performance vis-à-vis our budgets as per legal requirements.

That is what leading hoteliers around the world do, and it is what we must do as a leader in the Cyprus hospitality industry.

Our proactive approach in managing sustainability issues is an inherent part of the Group’s Corporate Governance framework and risk management system.

INTEGRATED POLICY STATEMENT

Kanika Group demonstrates a firm and steady commitment in providing high quality services with an aim to satisfy the needs and expectations of our valued Guests as well as other interested parties by ensuring that:

1. Our services, and facilities are designed and operated to consistently provide the highest quality, food safety and hygiene, environmental and health & safety standards that will satisfy the needs and expectations of our Guests and related legislation.
2. Our continuous efforts and planning will ensure that all our facilities and equipment are maintained to the highest standards of cleanliness, safety, comfort and reliability for the benefit of our Guests, our business and the environment.
3. Qualitative and quantitative targets are set and discussed during management review meetings for all areas of its operations, in order to continually improve the effectiveness and suitability of the integrated management system and the minimization of the environmental impact of our operations.
4. On-going training and development of our employees for quality, food safety, environment, health & safety, human rights and local community issues.
5. We encourage a sense of responsibility among our employees and we integrate quality, food safety, sustainability and health & safety aspects into our day-to-day operations.
6. The highest standards in health and safety, security and the protection of the environment are adopted as well as in food safety through storage, preparation and delivery of food, in a healthy environment and under the strictest hygiene conditions. Relevant committees are operating in our Hotels, to further encourage consultation with our employees.
7. We cooperate with the public authorities to establish and update contingency procedures to minimise the environmental and health & safety impacts of any accidental discharges.
8. We are an equal opportunity employer with no discrimination and we support the protection of human rights, particularly those of our employees, the parties we do business with and the community where we operate.
9. We have ongoing communication and we do support local people and businesses. Furthermore, we encourage and support all local traditions going on in the area.
10. The management and the staff are to always conduct themselves in a professional manner as defined by the Group policies, thereby ensuring that the requirements of our Guests, Tour Operators, Travelife, and international standards ISO 9001, ISO 14001, ISO 22000 and ISO 45001 are continuously achieved and maintained.

Alexis Chrysostomou Group Chief Executive Officer